Do you accept PayPal?

At this time, payments are processed exclusively through RedSys or Stripe with major credit and debit cards. We may add PayPal or other methods in the future.

Are my card details stored?

No. Your card details are never stored on our website. We never receive this data at any point; it is only processed and managed by our credit/debit card payment service providers. All transactions are encrypted and processed directly through RedSys or Stripe in a secure environment.

Which payment methods are accepted?

We currently accept most major credit and debit cards, including Visa, MasterCard, and American Express.Our payment service providers are: Redsys: A Spanish banking platform that includes both public and private Spanish banks.Stripe: A widely established international payment service provider operating globally.

Do you offer refunds?

Yes. Refunds are governed by our Refund Policy and are processed securely through the same payment method you used at checkout. To be eligible for a refund, your license must not have been activated. A license is considered activated once the Install Key has been requested.

How do I activate the software?

The activation process is as follows: When you install the plugin or the Standalone version, the software will generate an Export Key. Log in to your AudiOnTime account and enter this Export Key in the dedicated activation section. AudiOnTime will generate an Install Key, which will be displayed in your account and also sent to […]