Which audio interface can I use with OnTimePL?
OnTimePL works with any audio interface registered in your operating system. It can even operate with audio drivers from Merging, Dante, and Lawo.
Do you accept PayPal?
At this time, payments are processed exclusively through RedSys or Stripe with major credit and debit cards. We may add PayPal or other methods in the future.
Are my card details stored?
No. Your card details are never stored on our website. We never receive this data at any point; it is only processed and managed by our credit/debit card payment service providers. All transactions are encrypted and processed directly through RedSys or Stripe in a secure environment.
Which payment methods are accepted?
We currently accept most major credit and debit cards, including Visa, MasterCard, and American Express.Our payment service providers are: Redsys: A Spanish banking platform that includes both public and private Spanish banks.Stripe: A widely established international payment service provider operating globally.
Can I pay in installments?
No. At this moment we only accept one-time full payments for your purchases.
Do you offer refunds?
Yes. Refunds are governed by our Refund Policy and are processed securely through the same payment method you used at checkout. To be eligible for a refund, your license must not have been activated. A license is considered activated once the Install Key has been requested.
How will I receive my license after purchase?
Your license key will be sent automatically by email as soon as your purchase is confirmed. Please make sure to check your inbox (and spam folder, just in case).
Does one license cover all plugin formats?
Yes. A single license is valid for all plugin versions (VST3, AAX, and AU). You do not need to purchase separate licenses for each format.
Is the Standalone version included in the same license?
No. The Standalone version requires a separate license, independent from the plugin license.
How do I activate the software?
The activation process is as follows: When you install the plugin or the Standalone version, the software will generate an Export Key. Log in to your AudiOnTime account and enter this Export Key in the dedicated activation section. AudiOnTime will generate an Install Key, which will be displayed in your account and also sent to […]