Yes. Refunds are governed by our Refund Policy and are processed securely through the same payment method you used at checkout. To be eligible for a refund, your license must not have been activated. A license is considered activated once the Install Key has been requested.
If you change your computer, you must generate a Export Key from within the application or plugin. This will provide you with a new Export Key. Enter this key in your AudiOnTime account to obtain a new Install Key, and then follow the standard activation process to complete the transfer.
Yes. You can reinstall the software using the same Export Key, as long as the computer’s components and system characteristics remain unchanged. If significant changes are detected, a new Export Key will be generated and the Install Key will no longer work. To address this, you must generate a new Export Key from the software […]
Standalone version: OnTimePL works with any audio driver that is recognized and registered in the operating system. The application queries the system resources and integrates with the available drivers. Plugin version: OnTimePL relies on the DAW to manage audio resources and integrates seamlessly with the drivers configured in your DAW.
If you need assistance, you can contact our support team at sales@audiontime.com. Please include your order number, license key, and a detailed description of the issue to help us resolve it quickly.
Yes, OnTimePL integrates seamlessly with all major DAWs. It is compatible with Ableton Live, FL Studio, Logic Pro, Cubase, Pro Tools, Reaper, and most other DAWs on the market.
The installer generates its “Export Key” based on the information from all the customer’s hardware. If you plan to upgrade components of your computer or change computers, you must first request a new “Export Key” from the application or plugin. When you request the new key, the previous license will be revoked. With the new […]
